Last Updated: 22 October 2026

Welcome to OnlyFarms Superfoods.

These Terms and Conditions govern your access to and use of https://onlyfarms.in, including our website content, online store, products, customer accounts, checkout facilities, and related services.

By accessing our website, placing an order, creating an account, or using our services, you agree to comply with these Terms and Conditions and the applicable laws of India.

Please read these terms carefully before using our website or purchasing our products.

1. About OnlyFarms

OnlyFarms Superfoods (“OnlyFarms”, “we”, “us”, or “our”) operates the website onlyfarms.in and offers makhana (fox nuts), packaged snacks, and other related food products. We also provide business-related services and receive enquiries concerning wholesale supply, distribution, bulk orders, and private-label products.

Website: https://onlyfarms.in
Business: OnlyFarms Superfoods
Contact Number: +91 7011050912
Email: support@onlyfarms.in
Business Address: D Block, 67, RK Ave, Kadamkuan, Patna, Bihar 800003

Legal Operating Entity: OnlyFarms Superfoods

Throughout these Terms and Conditions, references to OnlyFarms include the legally responsible business entity operating the website.

2. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read and understood these Terms and Conditions.

If you place an order, you agree to the terms applicable to that transaction, including the displayed product price, delivery charges, payment method, and relevant return or refund conditions.

If you do not agree with these terms, please discontinue using the website.

Nothing in these Terms and Conditions is intended to exclude or restrict a consumer right that cannot legally be excluded or restricted under applicable law.

3. Eligibility and Intended Use

You must be legally capable of entering into a binding transaction under applicable law to place an order through our website.

If you are purchasing products on behalf of a business, company, or other organisation, you confirm that you have the authority to act on its behalf.

Our website may be used for lawful personal shopping, business enquiries, wholesale purchasing, and other legitimate activities supported by our services.

You agree not to use our website for unlawful purposes, fraudulent transactions, unauthorised activities, or conduct that could compromise the security or proper functioning of our systems.

4. Website Content and Product Information

We make reasonable efforts to ensure that the product descriptions, photographs, prices, ingredients, package sizes, and other information displayed on our website are accurate and up to date.

However, certain information may change as products, packaging, suppliers, and product formulations are updated.

4.1 Product Images and Appearance

Product images are provided to help customers understand the appearance, packaging, flavour, and presentation of the products.

Actual products may differ slightly from displayed images because of photography, lighting, screen settings, packaging updates, or natural variations in agricultural ingredients.

For example, natural variations in the colour, size, and appearance of makhana may occur between batches.

Such minor variations do not automatically constitute a product defect, provided the product conforms to its applicable description, declared specifications, and legal requirements.

However, an image or description discrepancy that materially misrepresents a product will be addressed in accordance with applicable consumer protection law.

4.2 Product Descriptions and Specifications

Product descriptions, ingredient information, pack sizes, net quantities, flavours, nutritional information, and other relevant specifications are provided for informational and purchasing purposes.

Please review the product page and packaging information before completing an order.

Where mandatory declarations apply to packaged food products, the applicable product and packaging information should be provided in accordance with Indian law.

If an inconsistency is identified between the website description and the information legally required to be provided with a product, please contact us so that we can investigate and address the issue appropriately.

4.3 Availability of Products

Product availability may change without prior notice.

Adding a product to your shopping cart does not guarantee that the product will remain available until checkout or order confirmation.

If a product becomes unavailable after an order is placed, we may contact you regarding the available options, including cancellation and a refund where applicable.

We will not knowingly fulfil an unavailable order by substituting a materially different product without obtaining any consent required by law.

5. Food Products, Ingredients, and Consumption

Our products include food items intended for human consumption.

Customers should review the product description, ingredient declaration, allergen information, applicable dietary information, and packaging instructions before purchasing or consuming a product.

5.1 Ingredients and Allergens

Ingredients and allergen information will be provided as required by applicable law and according to the information available for the relevant product.

Flavoured products may contain ingredients, flavouring substances, or other components that differ from plain or unflavoured products.

Customers with known food allergies, intolerances, or dietary restrictions should carefully check the relevant product information and contact us before purchasing if clarification is required.

We do not guarantee that a product is suitable for a particular allergy, dietary restriction, or medical condition unless that suitability is expressly established by the applicable product information.

5.2 Storage and Handling

Customers are responsible for following the storage, handling, and consumption instructions provided on the product packaging.

Food products should be stored under the recommended conditions and consumed within the applicable best-before or use-by period.

We cannot accept responsibility for deterioration caused by improper storage, contamination, mishandling, or failure to follow the product’s instructions after delivery, except to the extent that applicable law provides otherwise.

5.3 Product Quality and Safety

We aim to supply products that meet their applicable quality and food-safety requirements.

If you receive a product that appears damaged, contaminated, expired, tampered with, incorrectly supplied, or otherwise potentially unsafe, please stop using the product and contact us promptly with the relevant order details.

We will investigate the complaint and take appropriate action in accordance with applicable law and our return, replacement, and refund procedures.

5.4 Nutritional and Health Information

Any nutritional information provided on our website is intended to describe the relevant product.

General statements about ingredients, nutrition, or food characteristics should not be interpreted as medical advice, a diagnosis, or a guarantee of a particular health outcome.

Individual dietary needs and nutritional responses may vary.

6. Pricing, Taxes, and Additional Charges

Prices displayed on our website are stated in Indian Rupees (INR), unless expressly indicated otherwise.

The applicable product price, taxes, discounts, shipping charges, and other disclosed fees will be presented during the purchase process as required by law.

6.1 Price Changes

We reserve the right to update product prices, offers, and availability from time to time.

A price change will not, by itself, alter an order that has already been accepted, except where a correction, adjustment, or other action is permitted by applicable law and the circumstances of the transaction.

6.2 Pricing Errors

Although we make reasonable efforts to maintain accurate pricing, errors may occasionally occur.

If we identify an apparent pricing, tax, discount, or calculation error before accepting an order, we may contact you to clarify the issue or cancel the affected order where legally permissible.

If payment has already been collected for an order that cannot be fulfilled because of a genuine pricing or system error, we will arrange an appropriate refund where required.

We will not use this provision to avoid fulfilling an accepted order merely because the price was commercially unfavourable to us.

6.3 Taxes and Shipping Charges

Applicable taxes and shipping charges will be calculated according to the transaction details and disclosed before the order is completed.

Delivery charges may vary by destination, shipment weight, delivery method, order value, promotional offer, or other disclosed criteria.

Any applicable shipping or handling charges will be shown during checkout before you submit your order.

7. Orders and Order Acceptance

When you place an order through our WooCommerce store, you are submitting a request to purchase the selected products under the terms displayed during checkout.

An automated order confirmation acknowledges receipt of your order but does not necessarily establish that every order has been finally accepted for fulfilment.

Order acceptance and processing may depend on payment verification, product availability, delivery serviceability, accurate order information, and applicable fraud-prevention checks.

We may contact you if additional information is reasonably necessary to process your order.

7.1 Order Cancellation by OnlyFarms

We may cancel or decline an order where legally permissible if:

• The product is unavailable.
• An identifiable technical or pricing error affects the order.
• Payment cannot be verified or authorised.
• The delivery address is incomplete, invalid, or outside the serviceable area.
• We reasonably suspect fraud, unauthorised purchasing activity, or misuse of our website.
• We are unable to fulfil the order because of circumstances beyond our reasonable control.

Where an order is cancelled after payment has been collected, we will arrange the applicable refund.

We will communicate the cancellation and any necessary next steps using the contact details provided with the order.

7.2 Order Amendments

If you need to change the product, quantity, shipping address, or another order detail, contact us as soon as possible.

Changes may be possible before the order is processed or dispatched. Once an order has entered fulfilment or has been handed to a delivery partner, changes may no longer be practical.

We cannot guarantee that every requested change will be possible.

Your statutory rights regarding cancellation, returns, refunds, or remedies remain unaffected.

8. Payments

Our website may support online payments and other payment methods made available during checkout, including cash on delivery where enabled.

Available payment methods may change according to our payment provider arrangements and operational requirements.

8.1 Online Payments

Online payments are processed through the payment method or service provider selected at checkout.

Your transaction may be subject to the provider’s authentication procedures, payment terms, and applicable security checks.

We do not guarantee that every payment attempt will succeed, as transactions may be declined or interrupted by the payment provider, issuing bank, network, or other service.

8.2 Payment Confirmation

An order may remain pending until the relevant payment status is confirmed.

Customers should avoid submitting repeated payments for the same order if the initial payment appears to be processing or the confirmation page fails to load.

If money is debited but the order is not confirmed, contact us with the relevant order or transaction reference so that we can investigate.

Any duplicate or otherwise refundable payment will be addressed through the appropriate payment or refund process.

8.3 Cash on Delivery

Cash on delivery is available only where displayed as an eligible payment option.

Customers selecting this method must provide accurate delivery information and cooperate with reasonable delivery verification procedures.

Orders may be cancelled or restricted where legally permissible if delivery is not accepted, contact details are invalid, or there is credible evidence of repeated misuse of cash-on-delivery services.

8.4 Payment Security

We use third-party payment services where applicable to facilitate payment processing.

Customers must ensure that payments are initiated only through legitimate payment interfaces associated with our website or authorised payment providers.

We will not intentionally request a customer’s full payment-card security code or account password through an ordinary customer support conversation.

9. Shipping and Delivery

We aim to process and dispatch orders within the applicable processing period communicated on the website or through order-related communication.

Delivery timelines are estimates unless a delivery commitment is expressly stated.

Actual delivery time may depend on the destination, courier availability, weather, transport disruptions, local conditions, and other circumstances.

9.1 Shipping Destinations

We deliver to locations supported by our available shipping services.

Delivery serviceability may depend on the destination PIN code, courier coverage, the nature of the product, and other applicable restrictions.

An order may not be deliverable to every location in India.

International delivery, where offered, may be subject to separate shipping arrangements, import requirements, customs procedures, and additional charges.

9.2 Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including the recipient’s name, mobile number, PIN code, and other information reasonably necessary for delivery.

Delays or failed deliveries caused by incorrect or incomplete information supplied by the customer may require additional coordination or reshipping arrangements.

Any additional charge must be communicated appropriately and handled in accordance with applicable law.

9.3 Tracking and Delivery Updates

Where tracking is available, we or our delivery partners may provide a tracking link or shipment reference.

Tracking information is supplied to help customers follow their orders. Its accuracy and update frequency may depend on the delivery partner’s systems.

If an order appears delayed, incorrectly marked as delivered, or otherwise affected by a delivery issue, please contact us so that we can investigate.

9.4 Failed Delivery

If a delivery attempt fails, the courier may make another attempt or contact the recipient according to its operating procedures.

If an order is returned to us because delivery cannot be completed, we will review the circumstances and contact the customer regarding the available options.

Refunds, reshipping costs, and other adjustments will be handled according to the circumstances, the applicable order terms, and consumer protection law.

9.5 Delays and Unforeseen Circumstances

Delivery delays may arise from weather conditions, transport disruptions, public emergencies, operational interruptions, courier limitations, or other events outside our reasonable control.

We will make reasonable efforts to communicate significant issues affecting fulfilment.

This provision does not remove any refund, cancellation, or other remedy that may be required by applicable law.

10. Cancellations, Returns, Replacements, and Refunds

We want customers to receive the products they ordered in the expected condition.

Requests concerning cancellation, returns, replacements, missing items, damaged goods, or refunds will be reviewed according to the circumstances and applicable law.

10.1 Order Cancellation Before Dispatch

You should contact us as soon as possible if you wish to cancel an order.

Where an order has not been dispatched or otherwise committed to fulfilment, cancellation may generally be possible.

If payment has been collected, we will process the applicable refund following confirmation of cancellation.

Once the order has been dispatched, cancellation may not always be operationally possible. In such cases, customers should contact us to discuss the available options.

Any cancellation restrictions are subject to applicable consumer rights and legal requirements.

10.2 Damaged, Defective, Incorrect, or Expired Products

Contact us promptly if you receive:

• A product that is damaged or defective.
• A product different from the one ordered.
• An incorrect flavour, pack size, or quantity.
• A package that appears tampered with.
• An expired product or a product that does not meet its applicable declared requirements.
• An order with missing products or quantities.

Please provide your order number, a description of the issue, and supporting photographs or videos where reasonably available.

We may need to verify the complaint, inspect the relevant evidence, or request additional information before determining the appropriate resolution.

Depending on the circumstances, the available resolution may include replacement, refund, correction of the order, or another remedy required by applicable law.

For food-safety concerns, please stop consuming the affected product and retain the packaging where reasonably possible.

10.3 Reporting Time

We recommend reporting visible damage, incorrect items, missing items, or delivery discrepancies within 48 hours of delivery so that we can investigate the matter promptly.

However, this recommended reporting period does not limit any statutory right, applicable claim period, or remedy that a customer may have under Indian law.

10.4 Returns of Food Products

Because our products are food items, hygiene, safety, packaging integrity, and storage conditions are important.

We generally do not accept returns solely because a customer changes their mind or dislikes a product after dispatch.

Returns of opened or consumed products may also be restricted where returning them would compromise food safety or make the product unsuitable for resale.

These restrictions do not prevent us from addressing a legitimate complaint concerning a defective, unsafe, expired, damaged, incorrectly supplied, or misrepresented product, or from providing any return, replacement, refund, or other remedy required by applicable law.

Where a return is appropriate, we will provide instructions regarding the return process.

Please do not send products back without first contacting our support team for guidance.

10.5 Refund Eligibility

Refund eligibility depends on the nature of the order, the reason for the request, the product condition where relevant, and the applicable legal requirements.

A refund may be appropriate in circumstances such as:

• An order is cancelled before fulfilment.
• We are unable to supply an accepted order.
• A payment is collected for an order that cannot be fulfilled.
• A valid complaint involving a damaged, defective, incorrect, or otherwise non-conforming product is approved for a refund.
• A duplicate payment or other refundable transaction error is confirmed.
• A refund is otherwise required under applicable law.

A refund request is not automatically approved merely because it is submitted. We will review the circumstances and communicate the outcome.

10.6 Refund Processing

Where a refund is approved, it will ordinarily be issued through the original payment method where practicable.

If that method is unavailable, we may contact the customer to agree on an appropriate alternative, subject to applicable payment and legal requirements.

The time taken for the refund to appear in the customer’s account may depend on the payment service provider, bank, or payment method.

We will initiate or arrange the refund within the applicable period required by law and our communicated refund process.

10.7 Shipping Charges

Treatment of shipping charges will depend on the circumstances of the return, cancellation, or refund.

Where a refund or reimbursement of shipping charges is required by law, we will provide it accordingly.

Where an issue arises because of an error attributable to us, we will review the applicable delivery charges as part of the resolution.

10.8 Promotional Orders and Discounted Products

Purchases made using coupons, promotional offers, or discounts remain subject to the terms of the relevant promotion.

Where only part of an order is refunded, the applicable refund amount may take the original discount allocation and the actual transaction into account, provided the calculation is lawful and transparent.

Promotional terms cannot be used to remove a statutory right to a refund or other remedy.

11. Coupons, Discounts, and Promotional Offers

We may offer discount codes, seasonal promotions, bundle offers, and other purchasing incentives from time to time.

Each promotion may have specific conditions, including eligibility, minimum order value, product restrictions, validity dates, and usage limits.

Unless expressly stated otherwise:

• Coupons cannot be exchanged for cash.
• An offer may not be combined with another promotion.
• A coupon may be restricted to eligible products or customers.
• Expired or invalid coupon codes will not be applied.
• Offers may be changed or withdrawn prospectively, subject to applicable law and existing accepted orders.

If a technical error incorrectly applies a discount, we will review the affected transaction and resolve it in accordance with these terms and applicable law.

We will not use promotional terms to mislead customers about the actual price or availability of a product.

12. Wholesale, Bulk Orders, Distribution, and Private-Label Services

In addition to retail purchases, OnlyFarms may receive enquiries from retailers, supermarkets, distributors, traders, food businesses, caterers, corporate buyers, and private-label customers.

Business enquiries submitted through our website do not automatically constitute an accepted commercial order or establish a binding supply commitment.

12.1 Quotations and Commercial Terms

Wholesale and bulk orders may be subject to separate quotations or commercial agreements covering:

• Product specifications and grades.
• Flavours, ingredients, and packaging.
• Order quantities and minimum order requirements.
• Pricing, taxes, and payment terms.
• Production and dispatch timelines.
• Shipping and delivery arrangements.
• Quality specifications and applicable documentation.
• Private-label packaging and branding requirements.

The relevant quotation or signed agreement will govern matters expressly agreed for that transaction.

Where an agreement conflicts with these website terms, the specific agreement will prevail for the matters it expressly addresses, subject to applicable law.

12.2 Production and Supply

Production, availability, and dispatch timelines for wholesale or customised orders may differ from ordinary retail orders.

Where a product is made, packed, or procured according to a customer’s specifications, the agreed specifications and production requirements will apply.

Material changes to an accepted custom order may require revised pricing, revised timelines, or additional approval.

12.3 Private-Label Packaging

Private-label projects may involve customer-supplied artwork, logos, brand names, packaging designs, or other intellectual property.

The relevant parties must have the rights and permissions necessary to use the materials supplied for the project.

Unless otherwise agreed in writing, neither party obtains ownership of the other party’s pre-existing intellectual property merely by participating in a private-label arrangement.

The allocation of responsibility for product labels, artwork approval, regulatory declarations, packaging content, and other project-specific obligations should be established in the relevant commercial agreement.

12.4 Business Payments and Cancellations

Payment schedules, deposits, production commitments, cancellation charges, and refund arrangements for wholesale or customised orders may differ from retail transactions.

These conditions must be agreed in the applicable quotation or contract, subject to applicable law.

In the absence of a separate agreement, the relevant retail website terms apply to the extent appropriate to the transaction.

13. Customer Accounts and Account Security

Some website features may allow customers to create an account, store relevant details, and access order history.

Customers are responsible for providing accurate information and keeping their login credentials confidential.

You must notify us if you suspect that your account has been accessed without authorisation.

We may take reasonable security measures, including temporarily restricting access, investigating suspicious activity, or requiring verification where appropriate.

Account restrictions will be handled in accordance with applicable law and will not remove rights relating to existing orders or other legal obligations.

Where account deletion is available, requests will be handled in accordance with our Privacy Policy and applicable record-retention requirements.

14. Acceptable Use of the Website

You agree not to:

• Use the website for fraudulent, unlawful, or deceptive purposes.
• Submit false or misleading order information.
• Attempt unauthorised access to our systems, accounts, or administrative interfaces.
• Disrupt, damage, or interfere with website functionality.
• Introduce malicious code or attempt to compromise website security.
• Use automated systems to overload the website or collect information unlawfully.
• Copy, reproduce, distribute, or exploit website content in violation of applicable intellectual property rights.
• Misuse promotions, coupons, accounts, payment methods, or order processes.

We may take reasonable steps to investigate suspected misuse and protect our website, customers, and business.

Where legally permissible, such steps may include restricting access, cancelling fraudulent transactions, or referring suspected unlawful activity to the appropriate authorities.

15. Intellectual Property

Unless expressly stated otherwise, the content displayed on our website is owned by OnlyFarms, its relevant business partners, or the applicable rights holders.

This content may include:

• Logos and brand identity.
• Product photographs and images.
• Written content and product descriptions.
• Website layouts and graphics.
• Videos and other media.
• Original artwork and promotional material.
• Website design elements and other creative assets.

You may access and use this content for ordinary personal browsing and purchasing.

You may not reproduce, republish, distribute, commercially exploit, modify, or otherwise use protected content without the necessary permission, except where permitted by applicable law.

Nothing in this section transfers intellectual property ownership to a website visitor or customer.

16. User Reviews and Submitted Content

If our website allows product reviews, testimonials, comments, or other user submissions, you are responsible for ensuring that your submissions are lawful, accurate to the best of your knowledge, and do not violate another person’s rights.

You must not submit content that is fraudulent, defamatory, misleading, abusive, unlawful, or infringes intellectual property rights.

Where permitted by law, we may moderate or remove content that violates these requirements or the functionality’s stated rules.

You retain ownership of content you submit to the extent that you otherwise own it. By submitting content for publication, you grant us the limited permissions reasonably necessary to display, store, reproduce, and administer that content through the relevant website feature.

We will handle personal information included in submissions in accordance with our Privacy Policy and applicable law.

17. Third-Party Services

Our website may use or connect to services operated by third parties, including payment processors, courier companies, hosting providers, analytics services, and other technical integrations.

These services may be necessary for payment processing, delivery, website functionality, or other features.

Third-party services operate according to their own terms, availability, and privacy practices.

We are not responsible for the independent operation of external services, but this does not exclude any responsibility that applicable law places on us.

Where a third-party issue affects your order, contact us so that we can assist with the aspects falling within our responsibility.

18. Website Availability and Technical Issues

We aim to keep our website accessible and functioning correctly.

However, we cannot guarantee uninterrupted availability, error-free operation, or compatibility with every device, browser, network, or software configuration.

Temporary interruptions may occur because of maintenance, hosting problems, software updates, security incidents, connectivity failures, or third-party service disruptions.

We may update, modify, suspend, or discontinue website features where reasonably necessary for maintenance, security, business operations, or legal compliance.

Where a technical issue affects an order or payment, we will make reasonable efforts to investigate and address the transaction appropriately.

Nothing in this section removes any applicable consumer right or obligation concerning a completed transaction.

19. Privacy and Personal Information

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and share personal information.

Information supplied during account registration, checkout, payment, shipping, customer support, or business enquiries will be handled in accordance with that policy and applicable law.

Our Privacy Policy is available at:

https://onlyfarms.in/privacy-policy/

Where an order requires the involvement of a payment processor, shipping partner, or other service provider, relevant information may be processed as described in the Privacy Policy.

Please review the Privacy Policy before placing an order or submitting personal information through our website.

20. Limitation of Liability

We make reasonable efforts to provide accurate product information, reliable shopping functionality, and appropriate customer support.

To the extent permitted by applicable law, OnlyFarms will not be responsible for losses arising solely from circumstances outside our reasonable control, including external network interruptions, third-party system failures, or a customer’s failure to provide accurate information.

We are not responsible for product deterioration caused by improper storage or handling after delivery where such deterioration is not attributable to us and applicable law permits the allocation of that responsibility.

However, nothing in these Terms and Conditions excludes or limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded or limited.

These terms do not remove any consumer’s statutory rights concerning defective goods, misleading representations, unfair trade practices, refunds, or other remedies available under applicable law.

Where a legal remedy is available, it will be determined in accordance with the relevant law and the circumstances of the claim.

21. Indemnity

To the extent permitted by applicable law, you may be responsible for direct losses, liabilities, or reasonable expenses arising from your unlawful misuse of the website, fraud, deliberate infringement of another person’s rights, or material violation of these Terms and Conditions.

This section does not impose responsibility on a customer for losses caused by our own breach of law, negligence where liability cannot be excluded, or other circumstances for which the customer cannot lawfully be held responsible.

22. Events Beyond Our Reasonable Control

Certain events may interfere with our ability to operate the website, process orders, or arrange deliveries.

These may include natural disasters, severe weather, public emergencies, transport disruptions, government restrictions, widespread network failures, or other events beyond our reasonable control.

We will make reasonable efforts to minimise disruption and communicate material delays where appropriate.

If an affected order cannot be fulfilled, we will address cancellation, refunds, or other remedies in accordance with the circumstances and applicable law.

This provision does not permit us to retain payment for an unfulfilled order where a refund is legally required.

23. Complaints and Grievance Redressal

We aim to resolve customer concerns fairly and promptly.

If you have a complaint concerning an order, product, payment, delivery, refund, or website service, please contact us using the details below.

Business: OnlyFarms Superfoods
Website: https://onlyfarms.in
Customer Support Number: +91 7011050912
Customer Support Email: support@onlyfarms.in
Grievance Officer Email: aman@onlyfarms.in
Business Address: D Block, 67, RK Ave, Kadamkuan, Patna, Bihar 800003

When submitting a complaint, please include the order number, a description of the issue, and relevant supporting information where available.

We will acknowledge and address complaints within the periods prescribed by applicable law.

Where the applicable Consumer Protection (E-Commerce) Rules require acknowledgement of a consumer complaint within 48 hours and redress within one month of receipt, we will follow those requirements. Where the law requires additional complaint-handling procedures or disclosures, we will comply with those requirements as applicable.

If the matter remains unresolved, you may pursue remedies available through the competent consumer dispute redressal authorities or other appropriate legal channels.

24. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India.

Any dispute arising from the use of our website, products, or services will be addressed in accordance with applicable Indian law.

Where a dispute cannot be resolved through customer support, the parties may pursue the appropriate legal remedies available to them.

Nothing in these terms prevents a consumer from approaching a competent consumer commission or other authority where permitted by applicable law.

Any applicable jurisdictional requirements will be determined according to the relevant legal provisions and the circumstances of the dispute.

25. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our business, products, website functionality, payment or shipping arrangements, or applicable legal requirements.

The latest version will be published on this page, together with its revision date.

Updated terms will apply prospectively to the extent permitted by law. A change to the website terms does not automatically alter the terms of an order already accepted or remove rights that have already arisen.

Where a change requires additional notice or consent, we will take the steps required by applicable law.

We encourage customers to review this page periodically.

26. Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary where legally permissible.

The remaining provisions will continue to apply to the extent that they remain valid and enforceable.

27. No Waiver

A failure or delay in exercising a right under these Terms and Conditions does not necessarily constitute a waiver of that right.

Any waiver will be effective only to the extent permitted by applicable law and the circumstances in which it is given.

28. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies or commercial agreements expressly applicable to a transaction, govern your use of our website and the relevant services.

For wholesale, bulk, distribution, or private-label orders, a separate written agreement or accepted quotation may establish additional terms.

Where provisions conflict, the applicable specific agreement will prevail only to the extent that it expressly addresses the relevant matter and does not conflict with applicable law.

29. Contact Us

For questions about these Terms and Conditions, product enquiries, order assistance, or complaints, please contact us.

OnlyFarms Superfoods
Website: https://onlyfarms.in
Phone: +91 7011050912
Email: support@onlyfarms.in
Address: D Block, 67, RK Ave, Kadamkuan, Patna, Bihar 800003

We appreciate your business and aim to provide a transparent, reliable, and convenient shopping experience.